Invest in proactive inclusion measures
- Ensure that environmental planning and decision-making is accessible to all urban residents through concrete measures, e.g. accessible language and awareness-raising campaigns.
- Participate in the work of the people you are working with (e.g. citizen- and community-led initiatives), and approach them, instead of expecting them to approach you first.
- Involve mediators who can understand conflicts and diverging perspectives. Ensure that civil servants receive the right training.
![Directions image (used for avenues for action) Weather vane, Rotterdam](/sites/default/files/styles/mt_a4_big/public/media/images/keys/https/unsplashcom/photos/dianvfg34pg.png?itok=quqjigfA)